It support engineer

Hiring UAE
Job Position: It support engineer
Job Description: Royal Technology Solutions LLC - Abu Dhabi - Job Description Job Title Support Engineer Description Job Purpose: - Providing first level of IT support in all areas for a smooth running of day to day activities depended on technology & office automation Principle Accountabilities. Help desk activities Installation, Configuration, maintenance of desktop, Laptops OS & software and other accounting office applications. Support & troubleshooting for desktop software such MSOffice(Word, Excel, Powerpoint, Outlook), Adobe Products, Winzip, Anti virus, custom application ( tally, Quickbook)....Etc, Hardware support which consist of printer, scanners, pc & other office automation devices, IP Phones, Maintaining the help desk ticket, escalating issued to higher support level if needed. Installation & Maintenance Installing, upgrading & patch management of various software & hardware @ user level, Support for laptops, PDAs, Network First level support to network issues which include TCP configuration @ desktop level.(switches, Routers... - Permanent - Full-time
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